Processing & Shipping

PLEASE ALLOW 1- 3 BUSINESS DAYS FOR ALL ORDERS TO BE FULFILLED.

ONCE FULFILLED ORDERS PLEASE ALLOW AN ADDITIONAL 3- 10 BUSINESS DAYS FOR ORDER SHIPPING.

TRACKING INFORMATION IS NOT IMMEDIATELY PROVIDED. 

ALL ORDERS IN THE U.S. WILL BE SHIPPED VIA USPS. 

CUSTOMERS THAT PLACE INTERNATIONAL ORDERS ARE RESPONSIBLE FOR DUTIES AND TAXES.

SOME ITEMS SOLD ARE SOURCED INTERNATIONALLY. PLEASE BE ADVISED THAT SOME ORDERS MAY TAKE LONGER THAN 5-10 BUSINESS DAYS TO ARRIVE.

ALL ORDERS PURCHASED REQUIRES A SIGNATURE. 

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Mistakes Happen

IN THE UNLIKELY EVENT THAT YOU RECEIVE THE WRONG ITEM OR ITEM IS DAMAGED PLEASE NOTIFY US IMMEDIATELY AT:

THETHICKLIST@GMAIL.COM

WE WILL EMAIL YOU A RETURN SHIPPING LABEL. ONCE YOU RECEIVE THE LABEL PLEASE SHIP BACK THE INCORRECT ITEM IN THE ORIGINAL BOX AND WE WILL SHIP OUT THE CORRECT ITEM.

NO WORN HATS WILL BE ACCEPTED. 

Returns & Exchanges

WE OFFER ONLINE CREDIT OR EXCHANGES. WE DO NOT OFFER RETURNS. 

CUSTOMERS ARE RESPONSIBLE FOR THE SHIPPING COST TO RETURN THE ITEM FOR AN EXCHANGE. 

ITEMS MUST BE IN THERE ORIGINAL PACKAGING AND UNWORN IN ORDER FOR EXCHANGE TO BE HONORED. 

HATS/ MASKS ARE NON- RETURNABLE FOR HYGIENIC PURPOSES. 

IN ORDER TO RECEIVE AN EXCHANGE FOR ANOTHER (SAME) ITEM YOU MUST MAIL BACK THE ORIGINAL ITEM WITHIN 3 -7 BUSINESS DAYS.

ALL EXCHANGES MUST BE POSTMARKED 5 DAYS AFTER NOTIFYING US. 

ALL AUTHORIZED APPAREL EXCHANGES SHOULD BE MAILED TO: